Consulting Services

In the same way that our solutions support your existing infrastructure, RedDot's Professional Services team is there to assist your implementation team. We work with your project management team to ensure a precise and timely installation of your RedDot system.

RedDot provides comprehensive professional support services for every stage of the implementation process, and beyond. Our Professional Services are conducted in a way to ensure good knowledge transfer and self-sufficiency at the conclusion of the service.

Our Professional Services are available at a daily rate, or customers can choose from one of our Technical Service packages.

CMS "Jump Start" Package

This five-day package is designed to "jump start" the development of a customer's first RedDot project. A RedDot Technical Service Consultant builds the basic structural "skeleton" of the project, including basic navigation and content templates during the first three days.

The following two days of the package involve an on-site visit by the Technical Service Consultant, scheduled at the customer's convenience. The Technical Service Consultant will assist with the implementation of RedDot, and explain the configuration of the project. Our Consultants take the time to ensure that the customer understands the structure of the project and, if time allows, directly assists the customer to develop the project further.

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STA Travel

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STA Travel enriches its customer Web offering with RedDot, offering a targeted experience with Web 2.0.

BBraun

B. Braun provides its 31,000 employees in 190 international subsidiaries with personalized access to company knowledge.

TAC Worldwide

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TAC streamlines with RedDot effectively managing content for their employee intranet and public facing site.

Hapag-Lloyd

The benefits of RedDot are already apparent across several areas of the Hapag-Lloyd organization. For example, sales staff can immediately log into the company intranet to access the latest company presentations during a customer meeting.Read how our Web

Global Services Offering

To learn about RedDot customer service offerings outside of North America, find a location near you.


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